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111024B
03854G
45616
Face To Face
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person-centered services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
The CHC52015 Diploma of Community Services requires the successful completion of eight (8) core units and eight (8) elective units.
Electives for this qualification have been chosen by Australian Federation College to ensure that students achieve a broad range of skills and knowledge in community services industry.
The latest release of the qualification and packaging rules can be found at the following link:
Target groups for the CHC52015 Diploma Community Services are international students who are:
Characteristics of the target group are as follows:
International students from various countries who are seeking to develop their skills and knowledge in community services to further their career prospects or study pathways. Typically, these students will have little to no work experience and are between 18 – 35 years.
Students may be onshore students currently based in Australia or offshore students applying from overseas. Most students speak English as a second language and must satisfy English language proficiency in order to successfully enrol into the course.
Credit and/or RPL can be provided for those with existing skills and knowledge allowing such students to complete the course in a shorter timeframe.
This course is delivered via classroom based training and assessment at Level 1, 126 Charles Street, Launceston TAS 7250 and Level 5, 250 Collins St, Melbourne, Victoria 3000, Australia.
Students must complete at least 100 hours of volunteer work placement (vocational placement) in a health/community care and/or simulation facility. Students must organise their travelling arrangement for their placement.
Weekly scheduled face-to-face class hours for attendance at Australian Federation College is 20 hours.
Launceston Campus: Level 1, 126 Charles St, Launceston, Tasmania 7250, Australia.
Melbourne Campus: Level 5, 250 Collins St, Melbourne, Victoria 3000, Australia.
This course is delivered over 65 weeks comprising of 50 academic weeks and 15 weeks of holidays.
This course is offered on the following days and times subject to enrolment of students:
Shift 1:
Monday and Tuesday: 8:15 am – 5:00 pm
Friday: 8:15 am – 12.30 pm
Shift 2:
Wednesday and Thursday: 8:15 am – 5.00 pm
Friday: 12:45 pm – 05:00 pm
Shift 3:
Monday – Friday: 5.30 pm – 9.45 pm
Students will be advised of the timing prior commencement of their term.
The costs for this course are as follows:
Course fees do not include laptops, computer software or textbooks, which are to be purchased at the student’s own cost and approximate costs for these are listed in resources requirements.
Australian Federation College reserves the right to vary Tuition Fees and/or Material Fees time to time.
Australian Federation College has the following entry requirements:
English language competence can also be demonstrated through documented evidence of any of the following:
*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that Australian Federation College can confirm they are equivalent to IELTS 6. Refer to ECT for further guidance.
Job roles and titles vary across different industry sectors. Potential employment options include:
After achieving this qualification, students may progress to higher level qualifications within and/or across the CHC sector including CHC62015 Advanced Diploma of Community Sector Management or a range of other vocational and/or higher qualifications.
Students may apply for recognition of existing qualifications or skills, knowledge and experience (credit transfer or recognition of prior learning) as per the information included in our International Student Handbook, which is available at www.afcollege.edu.au.
For international students, the granting of course credit may affect course fees as well as the duration of the course. The result of an application for credit and any changes to fees or course duration will be advised to students in writing. If course credit is granted following issuance of the Confirmation of Enrolment, students will receive a new Confirmation of Enrolment showing a reduced duration.
There are no exit points from the course that provide vocational or educational outcomes or a full qualification. Students have the opportunity to exit the program prior to completion at any stage.
Students will be issued with a Statement of Attainment upon withdrawal for all units of competency successfully completed in partial completion of the course. International students who exit course without completion may be reported to Department of Home Affairs, which may affect their visa.
All students, including those with disabilities, are treated equally, with dignity and can enjoy the benefits of the educational experience in the same way.
If there are students with special needs, the trainer/assessor considers the students’ needs and makes appropriate adjustments to the training environment, wherever feasible and practicable and in consultation with the College management.
An Intervention Strategy is a plan of action that anticipates barriers and resources in relation to achieving a specific objective.
Australian Federation College endeavours to anticipate students’ needs and implement a range of intervention strategies. Resources and facilities provide students with options to complete each unit of competency.
International students’ Course Progress Monitoring and Attendance Monitoring Policy and Procedures will be adhered to.
| CODE | TITLE |
|---|---|
| CORE | |
| CHCCCS007 | Develop and implement service programs |
| CHCCOM003 | Develop workplace communication strategies |
| CHCDEV002 | Analyze impacts of sociological factors on clients in community work and services |
| CHCDIV003 | Manage and promote diversity |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS004 | Manage work health and safety |
| ELECTIVE | |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| BSBWOR502 | Lead and manage team effectiveness |
| CHCCSM004 | Coordinate complex case requirements |
| CHCCCS004 | Assess co-existing needs |
| CHCCSM005 | Develop, facilitate and review all aspects of case management |
| BSBWOR403 | Manage stress in the workplace |
| CHCMHS008 | Promote and facilitate self-advocacy |
| CHCDIS008 | Facilitate community participation and social inclusion |
Assessment will occur through a variety of methods, including projects incorporating role-plays, presentations, report, portfolios, case studies and short answer questions.
Assessment conditions will ensure a simulated workplace environment.
Assessment tasks:
Student Assessment Tasks:There is one for each unit of competency that includes instructions to students about each of their assessments. It also includes an assessment plan where students can record the due dates of each task and an Assessment Task Cover Sheet that must be completed for each Assessment submission.
Other documents specific to the workplace simulation task requirements are also included with the assessment tasks. These include document templates and simulated workplace policies and procedures and are described in the student and assessor instructions as relevant.
The student can have a total of 3 attempts to complete each task and achieve a ‘Satisfactory’ outcome (noting that the third attempt is chargeable as per the fees and refunds policy). If, after the third attempt, the student is still assessed as Not Satisfactory for a task, they will need to re-enrol in the unit.
Students can make an appeal against any assessment decision by following the Complaints and Appeals Policy outlined in the Student Handbook.
Appeals will be dealt with following the Complaints and Appeals Procedure.
This qualification reflects the role of workers who are middle managers or managers across a range of community sector organisations. These people work independently and report to executive management, directors or boards of management.