- (+61) 03 6393 3225
- info@afcollege.edu.au
117231B
03854G
45616
Face To Face
This qualification prepares individuals for roles in delivering, managing, and coordinating person-centered services to individuals, groups, and communities.
At this level, professionals possess specialized skills in community services, working independently within their scope of practice while following guidance from senior management.
Graduates are equipped to support people in making meaningful changes to enhance their personal and social well-being. They may also take on responsibilities such as supervising staff and volunteers, managing cases, and coordinating programs.
CHC52021 Diploma of Community Services Click For Details
The CHC52021 Diploma of Community Services requires the successful completion of six (12) core units and six (8) elective units.
Electives for this qualification have been chosen by Australian Federation College to ensure that students achieve a broad range of skills and knowledge in leadership and management.
Target groups for the CHC52021 Diploma of Community Services are international students who are:
This course is delivered via classroom based training and assessment at Level 1, 126 Charles Street, Launceston TAS 7250 and Level 5, 250 Collins St, Melbourne, Victoria 3000, Australia.
Students must complete at least 100 hours of volunteer work placement (vocational placement) in a health/community care and/or simulation facility. Students must organise their travelling arrangement for their placement.
Weekly scheduled face-to-face class hours for attendance at Australian Federation College is 20 hours.
Launceston Campus: Level 1, 126 Charles St, Launceston, Tasmania 7250, Australia.
Melbourne Campus: Level 5, 250 Collins St, Melbourne, Victoria 3000, Australia.
This qualification will be delivered over 78 weeks, including 54 weeks of training and assessment spread over 6 terms and 24 weeks of holidays.
This course is offered on the following days and times subject to enrolment of students:
Shift 1:
Monday and Tuesday: 8:15 am – 5:00 pm
Friday: 8:15 am – 12.30 pm
Shift 2:
Wednesday and Thursday: 8:15 am – 5.00 pm
Friday: 12:45 pm – 05:00 pm
Shift 3:
Monday – Friday: 5.30 pm – 9.45 pm
Students will be advised of the timing prior commencement of their term.
The costs for this course are as follows:
Course fees do not include laptops, computer software or textbooks, which are to be purchased at the student’s own cost and approximate costs for these are listed in resources requirements.
Australian Federation College reserves the right to vary Tuition Fees and/or Material Fees time to time.
Australian Federation College has the following entry requirements:
English language competence can also be demonstrated through documented evidence of any of the following:
*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that Australian Federation College can confirm they are equivalent to IELTS 6. Refer to ECT for further guidance.
Job roles and titles vary across different industry sectors. Potential employment options include:
Potential employment options are in a range of community services management roles. Students who complete this course may wish to continue their education into the CHC62015 Advanced Diploma of Community Sector Management or higher education qualification in community services.
Students may apply for recognition of existing qualifications or skills, knowledge and experience (credit transfer or recognition of prior learning) as per the information included in our International Student Handbook, which is available at www.afcollege.edu.au.
For international students, the granting of course credit may affect course fees as well as the duration of the course. The result of an application for credit and any changes to fees or course duration will be advised to students in writing. If course credit is granted following issuance of the Confirmation of Enrolment, students will receive a new Confirmation of Enrolment showing a reduced duration.
There are no exit points from the course that provide vocational or educational outcomes or a full qualification. Students have the opportunity to exit the program prior to completion at any stage.
Students will be issued with a Statement of Attainment upon withdrawal for all units of competency successfully completed in partial completion of the course. International students who exit course without completion may be reported to Department of Home Affairs, which may affect their visa.
All students, including those with disabilities, are treated equally, with dignity and can enjoy the benefits of the educational experience in the same way.
If there are students with special needs, the trainer/assessor considers the students’ needs and makes appropriate adjustments to the training environment, wherever feasible and practicable and in consultation with the College management.
An Intervention Strategy is a plan of action that anticipates barriers and resources in relation to achieving a specific objective.
Australian Federation College endeavours to anticipate students’ needs and implement a range of intervention strategies. Resources and facilities provide students with options to complete each unit of competency.
International students’ Course Progress Monitoring and Attendance Monitoring Policy and Procedures will be adhered to.
| Code | Title |
|---|---|
| CORE | |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCSM013 | Facilitate and review case management |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services* |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS003 | Maintain work health and safety |
| ELECTIVE | |
| CHCCOM003 | Develop workplace communication strategies |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| CHCCOM004 | Present information to stakeholder groups |
| CHCMHS008 | Promote and facilitate self-advocacy |
| CHCDIS017 | Facilitate community participation and social inclusion |
| CHCDIV003 | Manage and promote diversity |
| BSBWOR403 | Manage stress in the workplace |
| BSBWOR502 | Lead and manage team effectiveness |
Assessment will occur through a variety of methods, including projects incorporating role-plays, presentations, report, portfolios, case studies and short answer questions.
Assessment conditions will ensure a simulated workplace environment.
Assessment tasks:
• Reflect real life work tasks.
• Are required to be performed within industry standard timeframes as specified by assessors in relation to each task.
• Are assessed using assessment criteria that relate to the quality of work expected by the industry.
• Are performed to industry safety requirements as relevant.
• Utilise authentic workplace documentation.
• Require students to work with others as part of a team.
• Require students to plan and prioritise competing work tasks.
• Involve the use of standard, workplace equipment such as computers and software.
• Ensure that students are required to consider workplace constraints such as time and budgets.
The student can have a total of 3 attempts to complete each task and achieve a ‘Satisfactory’ outcome (noting that the third attempt is chargeable as per the fees and refunds policy). If, after the third attempt, the student is still assessed as Not Satisfactory for a task, they will need to re-enrol in the unit.
Students can make an appeal against any assessment decision by following the Complaints and Appeals Policy outlined in the Student Handbook.
Appeals will be dealt with following the Complaints and Appeals Procedure.
This qualification reflects the role of workers who are middle managers or managers across a range of community sector organisations. These people work independently and report to executive management, directors or boards of management.